Swing2us Messenger FAQ's


We have split this page in to a number of different area's to help you find the answers you are looking for. We hope that you find that this page answers any questions you have about how to get the best out of the system we have developed on swing2us.


Installing Messenger

Using Messenger

Q: How do I install Messenger ? Q: How do I see who's online with the Messenger?
  Q: How do I contact another user?
  Q: Can I add someone if they are not Online?
  Q: Can I block someone messaging me?
  Q: Can I use video and voice with this?
  Q: Can I send e-mails with the Messenger?


Installing Answers

Before you can use the Swing2us Messenger, you will need to download a small Exe file that is less an 500kb in size. once you have down loaded that file double click the icon to start the installation process.

We recommend that you select for it to run each time your system starts up as this way every time you log into swing2us your messenger will be ready. You can also select to place the icon on your desk top.

If you are running a fire wall, when prompted by your fire wall select always connect to Swing2us Messenger.

The first time you run the messenger you will need to login, the login username and password is the same as your swing2us username and password.

That's it the messenger is now installed and you should now have the Swing2us Messenger icon on your task bar and ready to have some fun.


 

Using the Swing2us Messenger


When you do a search of the profiles if you see a yellow star followed by "Username IM status is ONLINE" Then that users is currently on line with the messenger installed and connected.

If you see that the users is online with the Messenger connected then just double click on the "Username IM status is ONLINE" link and that user will be added to your buddies list. Once a user has been added to your buddies list just double click on the username on you Messenger screen and that user will then get a chat pop up from you.

As long as that user has installed the Swing2us Messenger you can add them to your buddies list. To do this open the main Messenger window and click on tools, from the drop down select "Add Contact" in the box write the username of the profile you would like on your Buddies list. If you are not sure of that profiles username, open the profile and look at the very top of the profile you will see "Swing2us Profile for Username"

To block a user from messaging you, just find that user in your messenger username list and right click the name. You will see a "Block" on the drop down box, just click it and that user can no longer send you any messages.

If you have Netmeeting installed on your PC then you can use the swing2us Messenger to cam with and voice chat with but the other user also needs Netmeeting installed.

To do this again right click on a username in your Messenger window and you will see "Start Audio/Voice Chat" when you click on that the other user will get a pop up requesting a Audio/Voice chat.


We have disabled this function to ensure that users e-mail address are kept private until they wish to give it out then selves so the simple answer to this one is no.


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