Profile and Mail System FAQ's


We have spilt this page in to a number of different area's to help you find the answers you are looking for. We hope that you find that this page answers any questions you have about how to get the best out of the system we have developed on swing2us.

Profile System

Mail System

Q: How do I register on swing2us ? Q: How do I send e-mails to the profiles?
Q: How do I set up a profile ? Q: How do I collect my e-mails?
Q: Can my profile go back to the top of the searches? Q: How do I reply to an e-mail?
To learn more about the "Web of Trust" Click Here.

You can only do this if your profile has already been signed with Web of Trust Points. To sign a profile click on "Sign a Profile" after you have logged in at the top of the site. On the next page enter the profile number you wish to sign & click "sign"

Please remember, you must only sign a profile of someone you have met and if you sign a profile of someone you have not met your profile will be deleted.

Only you and the person you have signed will know who has signed who, we dislike the systems that show who has met who, as we believe most people would not like other people to see a list of who they have met.


When you view a profile on swing2us, you will see some text that say's "Add this profile to your favourites list" To add the profile to your list, you must first of all be logged in and you just need to click on the link.

To view or remove the profiles in your favourites list just click on the link at the top of the site after you have logged in.


Once you have logged in with the password that was e-mailed to you, you can then change your password to one that you can remember.

At the top of your profile editor are two boxes, type in the new password you would like into both boxes & click "Change Password". That's it, you can now use the new password you have just selected but please remember all passwords & usernames are case sensitive


To request a new password if you have forgotten yours is very easy. Click on the link at the top of the site.

The next screen will ask for your username or profile number and the e-mail address your registered with. Once you have entered either of these a new password will be sent to the e-mail address your registered with. It will also tell you your username if you have forgotten that as well.

If you still can not get a new password e-mail us at webmaster@swing2us.com


You have the option to hide your profile from public view, you may wish to do this because you are taking a break or you may have enough replies to be going on with.

To hide your profile log onto your profile editor & remove the tick from the box that say's "Make my profile publicly viewable" You also have the choice to chose a privacy key so that only people you give the key to can view your profile.


This is one of the few things you can not change on your profile. If you no longer want an e-mail address on you profile, please e-mail us & let us know. We can then change the e-mail address on your profile for you as long as you follow a few simple steps.

If you would like your profile removed from swing2us, please e-mail us from the e-mail address you registered with and we will then delete your profile from the system.

There are a number of reasons a profile may of been removed from swing2us.
  1. You have not logged in within 7 days of registering.
  2. You have not logged in, in the last 90 days
  3. You have not followed the profile rules, which can be seen here http://swing2us.com/profile_rules.htm
  4. You have not adhered to the terms and conditions of registering http://swing2us.com/tc.htm

 

 

E-mail System Answers


Firstly to be able to send an e-mail to any on the profiles on swing2us, you must be registered to do so. If you have not registered to use the system please see how to register under "Profile System" on this FAQ page.

Once you are registered, all you need do is click on the spinning E near the bottom of every profile and then login with your username & password. The window will then change to the e-mail window so you can send that user an e-mail and if you need to, you can also use the spell checker.


When ever you get sent an e-mail to your profile, you will be sent an e-mail from swing2us, to your registered e-mail address to let you know that you have mail to collect from another user of swing2us user.

To collect your e-mails just login at the top on the site and click on "Your E-Mails"


To reply to an e-mail that has been sent to you, all you need do is view the message and then click "Send Reply" or you have the option to send a custom message which is explained in more detail on this page.

To save you time you can use the site default reply or make your own custom reply.

To use these, it is best if you view then first so you know what they are. To view them, firstly view a message sent to you and then click on "View/Edit Messages" You will then be able to see the site default rejection mail and be able to write your own.

To use any of these just use the drop down box and click "Send This Custom Message"


You can send up to 4 photo's with any e-mail you send using the swing2us mail system but each photo must be below 50 KB in size.

You can find a link to downsizing photo's on the main navigation bar of the site to help you do this.


If you are a single male and a profile has stated that they do not want contact from single males, then you will not be able to contact these profiles.

We are sure that is welcome from those couples that do not want this contact and from genuine single males that get fed up with other males pestering couples that do not want to be contacted by single males.


To report a profile that has either sent you an abusive message or is advertising produce, web sites or parties, all you need do is click on the link "report this email to webmaster" above the message.

We will then be sent a copy of the e-mail and will take action if needed.


If you receive a mail from a profile and wish to block that user sending you any new messages, all you have to do is, view the message sent to you and then click on "Block Sender"

Swing2us does not force users to set up or display a profile because this only leads to lots of profile from users that are total crap.

If you receive a message from a registered user and there is not a link to a profile, then that user had not taken the option to set up a photo profile. It is then your choice if this makes a difference on how you reply.


At the top of the mail message sent to you, you will notice the senders username and profile number. As long as the sender has set up their profile, the username will link to that senders profile.

Once you have read and replied to any mails sent to you, you have the option of forwarding any messages onto your registered e-mail address. This is so that you can keep a record of who has been in contact with you.

All messages you forward to your own e-mail address will come from swing2us's mail address and not the profiles users address so do not reply to messages you have forwarded because they will not get to the sender.


All the messages in you sent box & inbox will automatically delete once any of them are over 30 days old.

No one will have access to your e-mail address unless you type it out in any replies you send to other site users.

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